Terms & Conditions

www.kinshasiajohnson.com

Effective Date: January 28, 2025

The use of this Website and services on this Website provided by www.kinshasiajohnson.com are subject to the following Terms and Conditions ("Terms" or "Contract"), all parts and sub-parts of which are specifically incorporated by reference here. This Contract shall govern the use of all pages on this Website. 

1_ DEFINITIONS

1. Contract: means these terms & conditions.
2. Services: means any and all services provided by or on the website, including, but not limited to, virtual executive assistant, general virtual assistant, transcription, training, and mentorship services.
3. Products: means any or all digital products provided by or on the Website, including but not limited to courses, E-books, spreadsheets, and plug-and-play templates.
4. Parties: Collectively, the parties to this Contract (KINSHASIA JOHNSON and You) will be referred to as Parties.
5. KINSHASIA JOHNSON, Us, We: KINSHASIA JOHNSON, as the creator, operator, and publisher of the Website, makes the Website and certain Services on it available to users. KINSHASIA JOHNSON, Us, We, Our, Ours and other first-person pronouns will refer to KINSHASIA JOHNSON and all employees and affiliates of KINSHASIA JOHNSON.
6. You, the User, the Client: You, as the User of the Website, will be referred to throughout this Contract with second-person pronouns such as You, Your, Yours, or as User or Client.

2_ ACCEPTANCE & ASSENT

By using the Website and services, You warrant and admit that You have read and reviewed this Contract and agree to be bound by it. If You do not understand and agree to be bound by this Contract, please cease using the Website immediately. We only agree to provide use of this Website and Services to You if You agree to this Contract.

3_ LICENSE TO USE WEBSITE

We may provide You with certain other information resulting from your utilization of the Website or Services. Such information may comprise but is not limited to documentation, data, or information created by Us and other materials that may support your use of the Website or Services ("KINSHASIA JOHNSON’s Materials"). Subject to this Contract, We grant You a non-exclusive, revocable, non-transferable, and limited license to use Our Materials exclusively in connection with Your use of the Website and Services. Our Materials may not be utilized for any other purpose, and this license terminates upon Your cessation of use of the Website or Services or the termination of this Contract.

4_ INTELLECTUAL PROPERTY

You consent that the Website and all Services provided by Us are the property of KINSHASIA JOHNSON, including all copyrights, trade secrets, trademarks, patents, and other intellectual property ("KINSHASIA JOHNSON ’s IP"). You consent that We own all rights, interests, and titles in and to the KINSHASIA JOHNSON’s IP and that You will not utilize Our IP for any illegal, illegitimate, or infringing purpose. You acknowledge and agree not to copy, reproduce, or distribute Our IP in any way, including electronically or via registration of any new trademarks, service marks, trade names, or Uniform Resource Locators (URLs), without prompt written authorization from KINSHASIA JOHNSON.

5_ USER OBLIGATIONS

As a user of the Website or Services, You may be asked to register with Us to access or use the Website. If You do so, You may be asked to provide personal information such as Your e-mail address and name and choose a username and password ("Identifying Information.). You are liable for ensuring the accuracy of this information. You provide as part of the registration process. This identifying information will qualify You to use the Website and Services. You are under the obligation not to share such identifying information with any third party. If You realize that Your identifying information has been compromised, You agree to inform Us immediately in writing. Providing wrong or misleading information or using the Website or Services for fraud or illegal activity is grounds for simultaneous termination of this Contract.

6_ ACCEPTABLE USE: You agree and consent not to use the Website or Services for any illegal purpose or any purpose restricted under this clause. You admit not to use the Website or Services in any way that could harm or damage the Website, Services, or KINSHASIA JOHNSON’s general business.

You further admit not to use the Website or Services to:

I) harass, threaten, abuse others or to otherwise infringe any person's legal rights;

II) infringe any intellectual property rights of the KINSHASIA JOHNSON or any third party;

III) upload or disseminate any computer viruses or other software that may harm or damage the property of a third party;

IV) perform any fraud;

V) be involved in or create any illegal gambling, sweepstakes, or pyramid scheme;

VI) publish or create any offensive or defamatory material;

VII) publish or create any material that provokes violence, enmity, or discrimination towards any group;

VIII) illegitimately collect information about others.

7_ USER RESPONSIBILITY AND EXTERNAL VARIABLES 

We strive to provide high-quality services and digital products to support your business development and personal growth. It is important to note that we cannot guarantee specific outcomes or success. The effectiveness and results of our offerings depend on various factors beyond our control, including your individual efforts, application of the tools and knowledge provided, your level of expertise, and external factors such as market conditions. Success requires consistent implementation, dedication, and adaptation to unique circumstances, ultimately the user's responsibility.

8_ SALE OF DIGITAL PRODUCTS

KINSHASIA JOHNSON sells digital products on the Website. While every effort is made to provide accurate and up-to-date information about the products offered, including detailed descriptions and images, KINSHASIA JOHNSON does not guarantee this information's absolute accuracy, completeness, or reliability. By purchasing products from the Website, you acknowledge and accept that such purchases are made at your own risk.

Upon successful purchase, all digital products, including courses, e-books, plug-and-play templates, and spreadsheets, are delivered instantly through a secure download link. This link will be provided to the email address associated with your purchase.  

It is the customer’s responsibility to ensure that the email address entered during checkout is accurate. Please check your email inbox, including your spam or junk folder, for the delivery email.  

The download link will remain active for a specified period, and it is recommended that the downloaded file be saved immediately upon receipt. We are not responsible for lost or inaccessible download links due to delays in accessing or downloading the product.  

If you experience any issues with accessing your digital product, such as an expired or invalid link, please contact us promptly at Kinshasia@kinshasiajohnson.com, and we will make reasonable efforts to resolve the matter. 

All digital products are non-refundable due to their nature as instantly accessible intellectual property. By purchasing, you agree to these terms and confirm that you have the necessary software or tools to use the digital products provided. 

9_ PERMITTED USE OF DIGITAL PRODUCTS

All digital products, including but not limited to courses, e-books, templates, and spreadsheets, are provided solely for the purchaser's personal use. By purchasing any product, you are granted a non-exclusive, non-transferable license to use the material strictly for your personal or professional development.  

Purchasers are expressly prohibited from modifying, copying, distributing, reselling, or reproducing any part of the materials, whether in their original or altered form, without prior written consent from the website owner. This includes sharing materials publicly or privately, in whole or in part, on any platform, website, or with any individual or organization.  

Unauthorized use, redistribution, or modification of our materials constitutes a violation of intellectual property rights and may result in legal action. If you wish to use the materials for purposes beyond personal use, please contact us to discuss licensing options or obtain the necessary permissions. 

10_ PAYMENT AND SERVICE POLICIES

10.1 Third-party services

We may use third-party services to process payments for purchases made on the Website. When using these services, you are subject to the terms and conditions and privacy policies of the respective third-party service provider. It is your responsibility to review and adhere to these terms.

10.2 Payment for Services

Full payment is required upfront to initiate the services for all retainer services for virtual executive assistance, general virtual assistance, and transcription projects valued at $500 USD or less. For transcription projects exceeding $500 USD, payments may be divided into milestones, allowing clients to pay in installments corresponding to specific stages of the project. Payment for each milestone must be made in full before the commencement of work on that segment. However, for transcription projects exceeding $500 USD that are not divided into milestones, full payment must be made upfront before the project begins. This policy ensures clarity, commitment, and seamless progression of services.

10.3 Responsibility for Third-Party Fees and Applicable Taxes

PayPal is used to process payments for digital products and courses. Payoneer is used to accept payment for all services.

Clients bear the sole responsibility for covering any fees, charges, or applicable taxes imposed by third-party service providers utilized for payment processing. These charges are in addition to the cost of the services rendered. It is the client’s obligation to review and understand the terms, fees, and tax policies of such third-party services, as they are independent of the primary service cost and beyond the direct control of the service provider. 

11. BOOKING OF SERVICES 

Clients are required to book discovery calls, consultation sessions, or mentorship appointments through the designated online booking platform. Appointments are confirmed only after receiving a booking confirmation via email.  

11.1 Booking Procedures

All bookings must be completed through the provided scheduling platform. Clients should review their availability and enter accurate contact details when booking. Once confirmed, appointment details, including the date, time, and virtual meeting link, will be shared via email.  

11.2 Rescheduling and Cancellation

Clients are permitted to reschedule their appointments only once. Any rescheduling request must be submitted no later than 24 hours before the appointment. Late cancellations and no-shows are considered forfeited appointments, and the session fees will be considered earned.  

11.3 Missed or Late Sessions

Late arrivals will not receive additional time beyond the scheduled appointment period, and the session will still end at the agreed-upon time. The appointment will be deemed completed if a client fails to attend the session entirely without notice.  

11.4 Rescheduling of appointment

11.4.1 The following terms regarding emergency rescheduling and cancellations are enforced:  

11.4.2 Clients are granted one opportunity to reschedule discovery calls, consultation sessions, or mentorship appointments, provided the request is made at least 24 hours in advance.  

11.4.3 For mentorship or recurring services, if a client consistently reschedules or cancels appointments, the service provider may refuse to accommodate additional rescheduling attempts and proceed with the agreed-upon schedule. 

12_ AFFILIATE MARKETING

KINSHASIA JOHNSON, through the Website and Services, may be involved in affiliate marketing whereby We receive a percentage or commission of the sale of goods or services on or through the Website. We may also accept marketing and sponsorships from commercial businesses or receive other forms of marketing compensation.

13_ DATA LOSS

 We do not accept responsibility for the security of Your account or content. You admit that Your use of the Website or Services is at Your own risk.

14_ THIRD-PARTY LINKS & CONTENT

KINSHASIA JOHNSON may sometimes post links to third-party websites or other services. You consent that We are not answerable or liable for any damage or loss caused by your use of any third party services linked to Our Website.

15_ MODIFICATION & VARIATION

KINSHASIA JOHNSON may amend this Contract from time to time and at any time without notifying You. You agree and acknowledge that KINSHASIA JOHNSON has the right to amend this Contract or revise anything stated herein. You further agree that all amendments and variations to this Contract are in full force and effect instantaneously upon posting on the Website. Changes and amendments will replace any prior version of this Contract unless prior versions are particularly referred to or incorporated into the latest modification or variation of this Contract.

If you fail to monitor any amendments to or variations of this Contract, You agree that such failure shall be considered an affirmative waiver of Your right to review the amended and modified terms.

16_ DISPUTES

We will try to resolve any controversy with you rapidly and efficiently, but if you are unhappy with us, please contact us as soon as possible.

If you and we cannot resolve a controversy using our complaint-handling procedure, we will:

A). Let you know that we cannot resolve the dispute with you; 

B). Consider the need for substitute dispute resolution and, if considered essential, provide you with information about any substitute dispute resolution provider we consider suitable to deal with your complaint.

17_ ENTIRE CONTRACT

This Contract constitutes the entire understanding between the Parties with respect to any and all use of this Website. This Contract supersedes and replaces all prior or contemporaneous Contracts or understandings, written or oral, regarding the use of this Website.

18_ SERVICE INTERRUPTIONS

 We may need to interrupt Your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that Your access to the Website may be affected by unanticipated or unscheduled downtime for any reason, but KINSHASIA JOHNSON shall have no liability for any damage or loss caused as a result of such downtime.

19_ TERM, TERMINATION & SUSPENSION

KINSHASIA JOHNSON may terminate this Contract with You at any time for any reason, with or without cause. We specifically reserve the right to terminate this Contract if You infringe any of the terms stated herein, including, but not limited to, infringing the intellectual property rights of KINSHASIA JOHNSON   or a third party, failing to conform with applicable laws or other legal responsibilities, and/or publication or distributing unlawful material. You may also terminate this Contract anytime by contacting Us and requesting termination of your account. At the termination of this Contract, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.

20_ LANGUAGE

All communications or notices under this Contract shall be in English.

21_ APPLICABLE LAW

Your use of the Website and services is subject to the applicable laws of Jamaica.  

22_ ASSIGNMENT

This Contract, or the rights granted hereunder, may not be assigned, sold, leased, or otherwise transferred in whole or part by You. Should this Contract, or the rights granted hereunder, be assigned, sold, leased, or otherwise transferred by KINSHASIA JOHNSON, the rights and liabilities of KINSHASIA JOHNSON will bind and inure to any assignees, administrators, successors, and executors.

INDEMNIFICATION

 YOU ADMIT TO DEFEND AND INDEMNIFY KINSHASIA JOHNSON AND ANY OF ITS AFFILIATES (IF APPLICABLE) AND HOLD US HARMLESS IN RELATION TO ANY AND ALL LEGAL DEMANDS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES, WHICH MAY ARISE FROM OR RELATE TO YOUR USE OR MISUSE OF THE WEBSITE OR SERVICES, YOUR BREACH OF THIS CONTRACT, OR YOUR CONDUCT OR ACTIONS. YOU AGREE THAT KINSHASIA JOHNSON SHALL BE ABLE TO SELECT ITS OWN LEGAL COUNSEL AND MAY PARTICIPATE IN ITS OWN DEFENSE IF WE CHOOSE.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

KINSHASIA JOHNSON’S SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR SERVICES ARE PROVIDED BY US ON AN "AS IS" AND "AS AVAILABLE" BASIS UNLESS OTHERWISE SPECIFIED IN WRITING. KINSHASIA JOHNSON MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SERVICES OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH KINSHASIA JOHNSON SERVICES UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF KINSHASIA JOHNSON   SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF PRODUCTS FOR A PARTICULAR PURPOSE.

TO THE FULL EXTENT PERMISSIBLE BY LAW, KINSHASIA JOHNSON   WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY KINSHASIA JOHNSON   SERVICE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY KINSHASIA JOHNSON   SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

FORCE MAJEURE

KINSHASIA JOHNSON IS NOT LIABLE FOR ANY FAILURE TO PERFORM DUE TO CAUSES BEYOND ITS REASONABLE CONTROL INCLUDING, BUT NOT LIMITED TO, ACTS OF GOD, ACTS OF CIVIL AUTHORITIES, ACTS OF MILITARY AUTHORITIES, RIOTS, EMBARGOES, ACTS OF NATURE AND NATURAL DISASTERS, AND OTHER ACTS WHICH MAY BE DUE TO UNFORESEEN CIRCUMSTANCES.

ELECTRONIC COMMUNICATIONS PERMITTED

Electronic communications are permitted to both Parties under this Contract. For any queries or concerns, please e-mail Us at the following address: Kinshasia@kinshasiajohnson.com 

Last Modified: January 28, 2025